Refund policy

Return & Refund Policy

At ChromaVerse Polish, we want you to love your purchase! If you're not completely satisfied, we offer a hassle-free return process.

Returns

• We accept returns within 14 days of delivery.
• Return shipping is free—we’ll provide a prepaid shipping label.
• Items must be unused, in original packaging, and in the same condition as received.
• There is no restocking fee for returns.

Exclusions

• All items are eligible for return—except for final sale items.

Refunds

• Once we receive your return, we will inspect it and process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.
• Shipping fees (if applicable) are non-refundable.